A warm welcome to Acacia Court from Helen and her team.
Care Centre Manager - Mary Usher
Mary was promoted to the position of manager at Acacia Court in March 2012. Mary is responsible for the day-to-day operation of the Care Centre. As your Manager, Mary operates an ‘open door’ policy and would be pleased to help you with any questions, queries or complaints regarding any aspect of your care at Acacia Court.
The Deputy works alongside staff to ensure standards are maintained as well as providing guidance, training and support to staff throughout the care centre.
The Manager and her Deputy are also supported by Senior Carers who are responsible for care provision under the guidance and instruction of Mary. The Senior Carer ensures standards are maintained in line with regulations, as well as supervising and training the care team. Senior Carers wear navy blue uniforms.
The Care Staff
Care staff deliver personal care to residents under the guidance of our Senior staff.
We have a dedicated activities organiser. She is responsible for the activities programme. Activities may be carried out with an individual or on a group basis and are designed to provide mental and physical stimulation for our residents. The activities programme is discussed and agreed with residents on a regular basis
Housekeeping staff are responsible for ensuring all areas of the Care Centre are clean and tidy. They are also responsible for laundry.
In addition to a General Assistant all our Care Centres have a contract in place for grounds and property maintenance. This ensures that our facilities are kept safe and faults are attended to as quickly as possible. If you have any concerns regarding the maintenance of Acacia Court, please speak with your Care Centre Manager.
Our catering staff prepare and deliver fresh meals every day. All our fresh food is fully traceable back to source. Meals and menus are created in consultation with our residents and a range of hot and cold options are always available.