Our Care Centre Manager (or a designated member of staff) will assess you prior to admission. Ideally you will be able to visit the home prior to admission, allowing you to meet the care team while giving staff the opportunity to assess your needs. We have a Statement of Purpose to help you understand the services and facilities available within our home. Sometimes pre-admission visits are not possible and an alternative is for the Care Centre Manager to visit you. Meeting you and your family allows us to build a picture of your needs and how we will support you. Once a thorough assessment has taken place and we agree that we can meet your needs, an initial care plan will be drafted prior to admission. This will be reviewed within two days of admission.
We recommend that all prospective residents and representatives visit the care centre prior to admission. Your well-being is our main concern, so you are offered the opportunity to move in on a trial basis in order to assess the facilities and suitability before you and your representative(s) make a decision to stay. We recommend that the trial period is around six weeks.
Prior to admission a contract [Terms and Conditions of Residency] will be given to you to read and sign with a copy for you to retain. In the case of an emergency admission or other unusual circumstances the assessment and draft care plan will take place within 48 hours of admission.
Our Care Centre Managers will be pleased to run through the admission process with you so that you understand what is required and what you may wish to bring with you when you move in.
Moving from another care home
It is possible to transfer from another care home. Usually a care home will ask you to give a notice period, which is often around 28 days. However this can change if you need to move because your care home can no longer meet your care needs. You will need to help your relative move their possessions into our home and we will help to make this transition as smooth as possible. You can start paying for your room before your relative moves in, if this helps to secure the room you want and also allows you to take your time moving possessions into the care home.
If your relative's care is funded by the local authority, you will need to discuss your desire to move to another home with your social worker. The local authority will want to make sure that the best interests of your relative are at heart and your chosen care home can meet your relatives needs.
Moving to another area
Your relative may have been assessed by their local authority. This local authority becomes the funding authority. This doesn't mean that you have to stay within the borough or council area. Your relative may wish to move to another area to be closer to family members. The care home and social worker will help your relative to move into a home outside their local authority area. You may have to pay any difference in fees, between the funding offered by the original local authority and those required by your chosen care home.